Sync the self-hosting stack

2026-10-09 16:37:55 +02:00
parent 963cfc4498
commit 9e21d890c3
1 changed files with 33 additions and 0 deletions
@@ -9,6 +9,39 @@ one of them changed. An entry says which artefact and which version, so `web 0.1
 Every version published to a channel appears here. Nothing is written from memory afterwards: a build
 cannot be published without its entry.
 ## 2026-10-09 — Quick Assist becomes an app, in the name of the organization you work for `api 0.134.0` `web 0.164.0`
 **Jarvis now has apps.** The top of the sidebar switches between the **RMM**, which works on one
 customer at a time as before, and **Quick Assist**, which has its own navigation: your sessions, and
 for an organization's owners and administrators, the **Team** page listing every call made in its
 name this week. The command palette lists the apps too, and its **New Quick Assist session** starts a
 call from any page.
 **A Quick Assist call is made in the name of the organization you work for**, no longer the customer
 selected in the RMM's top bar. Quick Assist's top bar shows that organization instead of the customer
 picker. Your sessions stay listed whichever customer the RMM is on.
 - **Your own staff work for the service provider.** Choose which organization is the provider's own
  in **Settings, Platform, Provider**, or on the Quick Assist page, which asks a super-admin for it
  while none is chosen. The people your staff help see its name and logo, the calls are filed in its
  audit trail, and it counts towards your licence like any other organization.
 - **A customer's own people work for their customer.** A customer's administrator who helps somebody
  is shown as one of that customer's people, and the call is filed in that customer's trail.
 - **Super-admins can change who works for whom** with **Works for…** in the user directory, choosing
  the provider or a customer the account is a member of.
 On upgrade, every account with no platform role and exactly one organization is attached to that
 organization. Everybody else works for the provider.
 **What you need to do.** Until a super-admin chooses the provider's organization, only super-admins can
 use Quick Assist, and they are asked to choose it first. After that, your staff need a role in the
 provider's organization that includes remote desktop (Operator or above); add them as members there.
 A role in a customer's organization no longer lets somebody start a call in the provider's name.
 Update the API and the web image together. No agent update is required. The API applies an additive
 schema update (the provider's organization on the instance settings, and each account's home
 organization), and a one-time data backfill attaches accounts to their organization.
 ## 2026-10-09 — Find the codes of your Quick Assist sessions again `api 0.133.0` `web 0.163.0`
 Your Quick Assist page now shows the code of every session, so a reload or a trip to another page no